Conditions of Use

Prices

All prices listed are subject to change. This does not affect any items that are part of your existing order. Prices selected as part of your order will be honoured and not affected by any subsequent changes.

All prices shown are inclusive of VAT at the current rate.

Your Order

Relish Models try to maintain accurate stock levels on our website and you are only able to order items that are in stock and available for sale. If we are not able to fulfil your order due to an incorrect stock level, we will contact you within 7 days to offer a full refund. Some items that are on Special Offer are ordered in specifically for each order received and are therefore not despatched immediately. In the event of you cancelling an order for an item that is on Special Offer, a credit note will be issued for the original purhase price less a 10% administration fee.

Pre-orders

Occasionally it is possible to "Pre-order" certain items that are not yet in stock. Pre-ordered items are paid for at the time of ordering and are despatched as soon as they come in to stock. If an order contains any "pre-ordered" items, that order will not be despatched until all items are in stock. As pre-ordered items are ordered in specifically for each order received, in the event of you cancelling your pre-order, a credit note will be issued for the original purhase price less a 10% administration fee.

As a general rule, goods will be despatched within 2 working days but this is not always possible. Most orders are now sent by courier which can take up to 5 days for delivery.

Your Statutory Rights are not affected.